Still have questions?
We’ve gone ahead and answered some of your biggest queries.
What is Homesta?
Homesta is an Australian company changing the rules of Real Estate, creating more opportunities for Australians to buy and sell property directly, without needing a traditional agent.
One seamless app helps you list, match and transact with interested buyers.
Why should I use Homesta instead of using an agent?
Homesta, gives you access to all the services and providers of a traditional real estate agent, but without the pressure, added costs and long-term contracts.
Traditional agents might charge you tens of thousands of dollars to sell your home, while in many cases the home actually sells itself.
We've spent years working to create a seamless platform, and connecting with trusted providers, from creating the ad copy, marketing it on major websites to receiving legally binding offers. It's all handled in one simplified platform.
So you can sell your home, or buy a home, from the comfort of your couch.
How much does it cost to list?
It’s 100% free to list and sell your home privately with Homesta.
The only things you have to pay for are optional extras that you might want to help improve your listing, or advertise your home.
Homesta makes small margins on the preferred partner services it offers, such as photography and printed materials. And in all cases you are always welcome to use your own providers if you prefer, or have an existing relationship.
Do you take commission?
No, we do not take commissions on properties sold through our app.
Unlike traditional agents, we want you to get the best price, and if that takes a little longer, then that's fine with us.
We will never push you to lower your price, or accept an offer you aren't happy with.
Homesta makes small margins on the preferred partner services it offers, such as photography and printed materials. And in all cases you are always welcome to use your own providers if you prefer, or have an existing relationship.
Can I advertise my property?
Yes, we can list your property on Domain and on RealEstate.com.au.
We also have social media advertising packages and more prominent listings on Domain and RealEstate.com.au too.
We also offer other packages to make your home look attractive through the app, such as photography and professional home styling which can help improve the quality of your advertising.
Do you have your own photographers?
We have access to a network of vetted, professional real estate photographers that covers 95% of the Australian population.
These are the same photographers that work for the traditional real estate agents, and if you are not happy with the photos we will send a photographer back straight away to take them again.
Can I remove my property?
Absolutely. You can delete it, or you can also pause your listing, so if you change your mind about selling, you can put it back on the market in less than one minute.
Is my name public?
On the Homesta app only your first name will be public. This helps keep the platform safe and allows you to chat directly with users in a safe environment.
Homesta also verifies all users via their mobile number, and for users who want to make offers or list a property they must verify via our partner FrankieOne, who does ID verification for ASX100 companies such as Westpac.
Read more on our Privacy Policy.
Can I keep my address hidden?
Yes, we have an option to list your property privately so that users cannot see your address, the private option also hides photos and the full listing details for non logged in and verified users.
Is Homesta a Real Estate agent?
No. Homesta is a peer to peer platform creating more opportunities to connect buyers and sellers directly, without the need of a real estate agent.
However we are a licensed real estate agency customer of RealEstate.com.au, and Domain.com.au for the purposes of marketing and advertising your property.
Where are you based?
Homesta was founded and built in Melbourne, Australia. But we service every state and territory of Australia.
So whether you are from Sydney or Broken Hill, Homesta is here to help you.
How do I make or receive offers? And are they legally binding?
You can make and receive offers directly in the chat system of the app.
There are two types of offers you can make and receive on Homesta.
A formal offer that is legally binding and signed directly onto the contract of sale by both parties,
And a letter of offer that isn't formally binding, but provides all the details that both parties need to provide to their conveyancers to complete the transaction on your behalf.
If you need conveyancers to assist with this process you can simply book it from the app.
How do you know the owners are legitimate?
When you list a property you must verify your Australian mobile phone number and complete a 100-point ID check via our secure and trusted ID partner FrankieOne soon after listing.
FrankieOne provides ID verification services for top companies such as Westpac and Afterpay.
Can I report users?
Yes you can, and you can also block a user.
To report or block a user, you can click on the (!) icon on the property details page, next to the user’s name, or you can go to the individual chat and click on the (!) icon on the top right side of the screen.
You will have to provide a reason for why you are reporting or blocking this user, so that we can continue to build a safe and transparent community.
How do I know Homesta is safe to use?
Safety is our number one priority.
We conduct an identity check when you sign up to Homesta, so we can ensure everyone is who they say they are.
While signing up to the app, you also have to confirm that you are not conducting activity as a real estate agent.
If you are having issues with anyone that you interact with on the app, you can report or block the user.
We take these issues very seriously, so we can create a safe environment for everyone.
